Thanks for your comments. :)

But I'm getting a lot of the "Gwen is the heart of Torchwood" - and that's something the creators of the show keep telling us, though we don't really see it - and I can understand why you'd say that, if you look at the first three episodes. Beyond that she stops playing that role. She preaches to them occasionally, but she fails to practice her own compassion etc, and her actions very much betray her words.

I'm intrigued as to why people continue to like her even when she starts slipping. Can you give me more reasons from later on in the series? :)